We Are Here To Help
The team at Swanborough Funerals understands that there will be difficult and uncharted times ahead for families and friends in our community. We want to reassure you that we are here for you and will continue to provide our high standards across all our services. We are extremely passionate about the care and grief that our families are going through and understand the need for alternative services at this time. Therefore, we will be offering solutions that will endeavour to properly farewell your loved ones. It is also our priority to ensure that we can provide as best as possible funeral care for your unique cultural beliefs.
To protect your families, the wider community and us, the alternative practices have been put in place for burials and cremations. They are as follows:
- Following new regulations, a maximum of seven family members and or friends can attend the funeral service whilst adhering to the 4m2 social distancing rule. (Please note that the 10 people rule administered by the Federal and State Government on Tuesday night included the funeral staff and the celebrant at the funeral service).
- Viewings are still permitted; however, they too will be kept in accordance to the social distancing advised by the Government.
- We will record and live stream ceremonies onto private Facebook groups and other live streaming services wherever possible. We encourage family and friends to leave messages of condolences in the comments section and to interact within the live streaming services. This service can also be put into place for viewings when required.
- We are also encouraging people, who cannot attend the service, to send their condolences to the grieving families and friends through videos, letters, flowers, gifts and care packages; anything to show them that they are not alone during this time.
- All catering services are no longer available until current restrictions have been lifted.
- Where possible drive past processions may occur if strict guidelines are followed. These guidelines include that windows must always stay up with no one exiting their vehicles and the drive past procession must occur at a facility that does not obstruct other road drivers. Families and friends are permitted to create signs to offer their respects to the families and or friends as they drive past the coffin.
Please note that our team is available 24/7 to care for your family and will not hesitate to help you come up with alternative measures to pay respect to your loved ones. We thank you for your patience at this time and send you our love and prayer.
The Swanborough Team
Phone: 1800100411